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What is Covered in this Program?

1. This program provides the Water Utility Restructuring Certification participant the essential Understanding, Competencies, Skills, Process Knowledge and Management Guidance to perform his Water Utility Restructuring Professional Assignment in an effective, efficient, customer focused manner, always targeting for Meeting the Operational & Strategic Objectives.

2. Participants will gains a full Multi-Discipline Multi-Stakeholder Latest-Technology Equipped Understanding of the Water Utility Restructuring Processes he will be required to Plan, Execute, Supervise or Manage. This program provides the participant the understanding, knowledge, skills, competencies, and implementation level detailed skills for Water Utility Restructuring for increasing Stakeholder Satisfaction, Productivity, Profitability, or possible preparation for Privatization.

3. The program will build understanding of possible applicable Strategies for Water Utility Restructuring. This program will also discuss the methodology for analysis of the various possible Water Utility Restructuring Business Models.

4. Program will discuss the methodologies for Developing & Short-listing chosen Strategic Options. The program will discuss Preparing Implementation Plans for the Water Utility Restructuring. The participant will also learn how to Prepare Detailed Projections & Risk Assessments for the Implementation Plans.

5. The program will discuss the Building & Implementation of a Near Real Time Water Utility Restructuring Project Management System. Participant will prepare a Detailed Improvement Action Plan to Implement a Possible Water Utility Restructuring Project in his organization.

6. This program will address Restructuring to solve any combination of Existing Water Utility issues.

Who should Attend?

1. This program is intended for Professionals, Consultants and Managers interested in Getting Certified Professional Job Competencies, Skills and Job Skills in Water Utility Restructuring.

2. This program is also intended for Water Utility Business Consultants, Merger & Acquisition Professionals, PPP Professionals and Business Development Professionals.

PROGRAM CONTENT

Certified Water Utility Restructuring Professional (Full Project Cycle)

1. Business Aspects of Deregulating the Water Utility

2. Business Aspects of Promoting Investment in Water Utility

3. Social Aspects of a Privatized Deregulated Water Utility Market

4. Legal and Regulatory Aspects

5. Restructuring Business Models
   
   (1) Delegated management to a private operator
   (2) Corporatization of services provision
   (3) Delegated management to a public operator
   (4) A municipal commission
   (5) A municipal Business Unit
   (6) A municipal department

6. Operational Autonomy

7. Financial Autonomy & Assured Funding Sources

8. Accountability

9. Customer Orientation

10. Market Orientation

11. Transparency

12. Separate the assets, liabilities, workforce, costs and revenues

13. Modest Restructuring Models
    
    (1) Creating a performance plan with measurable deliverables
    (2) Creating a performance contract between the utility and the municipality or relevant agency
    (3) Creating a structure for monitoring performance, separate from the municipality
    (4) Creating incentives for management to meet and out-perform performance plan, such as bonuses
    (5) Institutional capacity building Training management to meet performance standards, out-perform, recruiting new or Additional management with relevant expertise
    (6) Enhanced customer involvement and attention to customer concerns.

14. Water Utility Restructuring bringing Transparency into Existing Operations by Creating Separate Reporting Units
    
    (1) Creating a separate unit within the municipality or department with workforce specifically allocated to the unit
    (2) Separate accounts drawn up for the utility with clearly defined budget allocation and greater transparency regarding actual costs of operation
    (3) Allocation of portion of municipal debt and cost of servicing that debt
    (4) Allocating a portion of revenues to that service
    (5) Creating a clear reporting structure

15. More Complex Restructuring Models bringing in Private Players and Businesses

16. Legal, Regulatory and Dispute resolution framework

17. Regulator Appointment and Empowerment

18. Implementation of Good Practices in Utility Operators

19. Implementation of Benchmarked Best Practices in Utility Operators

20. Creating a Level Playing Field for New Investors & Entrants

21. Sharing Infrastructure Rules & Regulations

22. Pricing Systems for Water and Pipeline Infrastructure Usage

23. The Water Utility Market

24. Deregulated Contract Structures

25. Encouraging Water Conservation & Harvesting

26. Facilitation of National Strategy for Water Utilities

27. Handling Peak Demands

28. Handling different Water Utility Cost Structures

29. Remedying Economic Feasibility Gaps for New Water Utilities in Priority Areas

30. Handling Stranded Costs (unrecoverable dues)

31. Process for Government to Issue Water Supply Guidelines

32. A step-by-step Roadmap for Water Utility Market Restructuring

33. A step-by-step Roadmap for Privatization of Government & Municipal Owned Utilities

34. Ensuring Coordination and cooperation between Water Utility Companies, New Entrant Utility Companies, Industry Leaders, Social Pressure Groups and Government.

35. Special Government Policy Implementation Issues
    
    (1) Concessional Tariffs for Smaller Consumers
    (2) Extension of Water Network to Remote Areas
    (3) Extension of Networks to National Priority Areas
    (4) Promoting Local Industry & Business...

36. Underground Water Aspects

37. Sharing of Water Resources in Reservoirs and Rivers

38. Market Coordination & Oversight Arrangements

39. Not-for-Profit Independent System Operators

40. Water Main Lines & Plants Network Management Responsibility Allocation

41. Environment Protection

42. Promotion of Water Conservation

43. Positive & Negative Incentives for Water Conservation & Sustainability

44. Value Engineering of Water Utility Market

45. Evaluating Performance of Deregulator Water Utility Market

46. Deeper Insights into Water Utility Restructuring Skills & Competencies

47. Workshop 1

48. Developing a Water Utility Restructuring Risk Management Plan

49. Developing a Water Utility Restructuring Early Warning Systems to Identify Emerging Risks & Opportunities

50. Professional Level Insights into Water Utility Restructuring Processes & Decisions

51. Workshop 2

52. Getting Management Support for Stakeholder Focused Water Utility Restructuring Management System

53. Documenting Water Utility Restructuring Good Management Practices

54. Reviewing & Applying (where applicable) Best Benchmarked Water Utility Restructuring Practices

55. Developing Water Utility Restructuring Standard Operating Procedures SOPs

56. Framework for a Water Utility Restructuring Knowledge System

57. Building a Knowledge System to support Water Utility Restructuring Projects

58. Workshop 3

59. Advanced Water Utility Restructuring Performance Monitoring & Reporting System

60. Developing Stakeholder Focused Meaningful KPIs for Water Utility Restructuring Performance Reporting

61. Getting Management Support for Approving Organizational Targeted Water Utility Restructuring Strategic Objectives

62. Developing a Water Utility Restructuring Performance Evaluation System

63. Data Analytic System to Support Real Time or Near Real Time Decision Making on Water Utility Restructuring Projects

64. Artificial Intelligence Methods for Proactive Decision Support Insights, Decision Suggestions & Possible Automated Decisions on Water Utility Restructuring Projects

65. Workshop 4

66. Setting Up a Water Utility Restructuring Communication, Briefing, Coaching System

67. Building a Water Utility Restructuring Skill & Competency Evaluation System

68. Developing and Implementing a Water Utility Restructuring Business Unit Strategic Plan

69. Water Utility Restructuring Professional Certification Written Tests

70. Water Utility Restructuring Professional Certification Interviews

71. Program Recommendations

72. Detailed Personalized Water Utility Restructuring Project Improvement Action Plan

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1 Week Training Programs ..... For Skill Development to Ensure Superior and Rewarding Performance