BA301-4
4 Week Professional Certification Level Training

Certified Management Analyst & Operational Audit Manager

Building Professional Certification Skills & Competencies in

  1. Auditing Competitor, Strategy, Leadership, Learning, Improvement Orientation, Work Culture

  2. Auditing Customer-Focus, Partnerships & Vendors, Supply Chains

  3. Auditing Sustainability, Resource Wastage, Technology Deployment

  4. Auditing Computer Security, Physical Security and Continuity

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What is Covered in this Program?

  1. This Comprehensive Program prepares the participant with Dual Skills and Competencies for enhancing organizational effectiveness through both strategic recommendations based on industry trends, competitive analysis, and organizational strengths, and, internal processes, controls, and operations to ensure efficiency, accuracy, and compliance.
  2. This program builds in participants the required Understanding, Skills, Competencies and Process Knowledge to provide 360 degree Insights for Organizational Decision Makers.
  3. This program will provide knowhow to perform Management Analysis of: Organizational Competitors, Organizational Strategy and its relevance, Organizational Leadership at various Levels, Are we a Learning Organization?, Are we Improvement Orientated, Do we have the required Work Culture to meet our Business Objectives? Are we Customer-Focused?, How well are our Partnerships working?
  4. Other questions this program will help answer: Are we Optimizing the possible benefits from our Vendors?, How sustainable and effective are our Supply Chains? Is out Business Sustainable? Are we utilizing Resources Effectively? Are we Adequately and effectively deploying Technology? Are our Computer Systems Secure? How well are we protected from Physical Security Threats? Are we prepared for Business Continuity in the face of any Possible and Emerging Disaster?
  5. This program will provide Participant a solid foundation of Practical and Meaningful Management Analysis and Operational Auditing Skills, and, the Capability to effectively organize and conduct the Analysis of your different Functional units. This capability is useful to understand the working of your departments, to factually understand your strengths and weaknesses, to identify improvement opportunities and to evaluate if improvement initiatives just completed are in fact successful.
  6. This Dual Management Analyst & Operational Audit Professional Certification Program will also provide participants understanding and skills in Leveraging Data Analytics and Artificial Intelligence to increase Productivity, Effectiveness, Real Time Decision Support Insights and Proactive Management Action Recommendations.

Who should Attend?

  1. This program is designed for all Auditing Professionals, Audit Managers, Management Analysts and Business Consultants.
  2. This program is also intended for Supervisors & Managers who wish to Gain an Insight into What it will take to get Superior Performance.

PROGRAM CONTENT

Certified Management Analyst & Operational Audit Manager


  1. Foundations of Management Analysis
  2. Organizational Analysis & Design
  3. Organizational Structure and Design
  4. Change Management Strategies
  5. Workflow Mapping and Process Design
  6. Business Strategy and Competitive Analysis
  7. Frameworks for Competitive Analysis
  8. Industry Trends and Forecasting
  9. Strategy Formulation and Implementation
  10. Data Analytics for Management Analysis
  11. Fundamentals of Data Analysis
  12. Quantitative and Qualitative Analysis Techniques
  13. Data Visualization and Reporting
  14. Digital Transformation and Innovation
  15. Digital Trends and Organizational Impact
  16. Integrating Technology into Business Processes
  17. Innovative Solutions and Continuous Improvement
  18. Introduction to Operational Auditing
  19. Role and Responsibilities of an Operational Audit Manager
  20. Standards and Best Practices
  21. Process Mapping & Risk Assessment
  22. Identifying and Documenting Business Processes
  23. Risk Identification and Prioritization
  24. Risk Mitigation and Management Strategies
  25. Audit Tools and Techniques
  26. Use of Audit Software and Digital Tools
  27. Sampling Techniques and Data Collection
  28. Analytical Procedures and Validation Techniques
  29. Audit Reporting & Feedback
  30. Structuring the Audit Report
  31. Effective Communication with Stakeholders
  32. Feedback Loop and Continuous Audit Improvement
  33. Compliance, Ethics, and Regulatory Landscape
  34. Understanding Key Regulations and Compliance Requirements
  35. Ethical Considerations in Auditing
  36. Maintaining Independence and Objectivity
  37. Business Aspects of Management Analysis
  38. Business Aspects of Operational Audits
  39. Operational Auditing before taking Specific Decisions
  40. Getting a True Picture of Current Performance
  41. Operational Auditing before Strategy Review
  42. Management Analysis and Audit Processes
  43. Range of Tools and Techniques for the Analysts & Auditors
  44. Understanding the Business Environment
  45. Understanding Auditee Industry Situation
  46. Industry Key Success Factors
  47. Industry Customer Needs & Expectations
  48. Understanding Competitor Performance
  49. Understanding Strategic Options
  50. Understanding Organizational Performance
  51. Management Commitment Processes for Continuous Improvement
  52. How Relevant is your Current Business Strategy?
  53. How well is your Organization's Business Strategy being Implemented?
  54. Measuring the True Satisfaction Levels of Your Internal & External Customers
  55. Measuring the True Satisfaction Levels of Your other Stakeholders
  56. Measuring Wastage of Resources
  57. How Productive is your Organization?
  58. How well are your Environmental Management Practices Meeting ISO-44001 and Applicable Laws?
  59. How Sustainable are your Business Practices?
  60. How Secure are Your Computer Security & Fraud Prevention Practices?
  61. What Investors & Customers Really Think About Your Organization?
  62. How Effective are your Service Departments?
  63. How are Participant Evaluated by Your Business Partners and Suppliers?
  64. How Relevant is your Technology Deployment?
  65. How well does your organization use Available Technology?
  66. How Competent are your Key Employees?
  67. Do your Management have the Good & Best Practice Skills Required by the Business?
  68. Do your Key Personnel, Team Leaders, Managers and Senior Executives have demonstrated Leadership Skills?
  69. Does your Organization Culture Meet Operational Needs?
  70. Does your Organization Culture Meet Strategic Needs?
  71. How Effective & Efficient are your Supply Chains?
  72. How Resilient are your Supply Chains? (especially in the Post Ukraine and US-China brewing Economic Order)?
  73. For All above this program will discuss Audit and Analysis tools, and develop expertise in

    (1) Understanding the Current Picture

    (2) Understanding the Desired Situation as required by your Operational & Strategic Plans

    (3) Identifying the Gaps

    (4) Identifying Strategies for Filling the Gaps

    (5) Identifying Projects to Fill the Gaps

    (6) Prioritize the Gap Filling Projects

    (7) Recommending Framework to Implement and Support the Projects
  74. Perform Periodic Follow-up Audits of Strategies and Projects to Determine Effectiveness
  75. Follow-up Advanced Discussion on the Tools and Techniques for the Analysts & Auditors covered in Beginning
  76. Discussion on Step-by-Step Management Analysis & Operational Audit Methodology deployed during the Program Topics Discussion Above.
  77. Workshop 1
  78. Deeper Insights into Content and Modules for Professional Level Understanding
  79. Developing an Operational Audit Performance Evaluation System
  80. Developing Meaningful Operational Audit KPIs for Performance Reporting
  81. Workshop 2
  82. Framework for an Operational Audit Knowledge System
  83. Building an Operational Audit Knowledge System to Empower Analysis Teams
  84. Workshop 3
  85. Leveraging an Operational Audit Data Analytic System to Support Real Time or Near Real Time Audit Decision Support
  86. Workshop 4
  87. Setting Up an Internal Operational Audit Related Skills & Competency Training System for Empowering Analysis Team
  88. Building a Multi-Level Internal Operational Audit Skill & Competency Certification System to Assure Audit Team Competencies
  89. Operational Audit Manager Professional Certification Tests
  90. Professional Certification Interview for Operational Audit Manager Certification
  91. Program Recommendations
  92. Detailed Personalized Management Analyst & Operational Audit Management Improvement Action Plan

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