CAA301-1D

1 Week Training Program

Contract Administration, Claims Management & Win-Win Dispute Resolution Skills

Building Skills in

  1. Understanding Enforceable Interpretation of the Contract Provisions

  2. Preventing Avoidable Delays & Costs by Effective Contract Administration

  3. Effective Contract Administration & Claim Support Documentation

  4. Analyzing & Defending Against Claims & Preparing Adequately Documented Counter Claims

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What is Covered in this Program?

  1. Mastering Contract Administration and Claims Management. Protecting Organizational Interests and Minimizing Costs.
  2. Achieving Win-Win Dispute Resolution. Understanding Enforceable Contract Interpretations.
  3. Preventing Avoidable Delays and Costs. Effective Claim Support Documentation.
  4. Analyzing and Defending Against Claims. Integrating Multi-Disciplinary Competencies.
  5. Addressing Project Risks and Liabilities.
  6. Understanding Contractual Notices and Communication Obligations.

Who should Attend?

  1. This program is intended for Contract Administrators, Project Professionals, Project Managers, Claim Professionals, Project Coordinators, Legal Professionals, Project Auditors and Project Finance Professionals.
  2. Participants will be working for Owners, Contractors, Consultants, Funding Agencies, Auditors, Management Consultants or others.
    This Program is a key essential for training Project or Contract Teams prior to the start of a New Project or during an ongoing project.

PROGRAM CONTENT

Contract Administration, Claims Management & Win-Win Dispute Resolution Skills


  1. Business Aspects of Organizations Projects done through Contractors
  2. Contracting Arrangements and their Applicability
  3. Project Operational and Strategic Objectives
  4. Aligned Contract Administration Operational & Strategic Objectives
  5. Legal & Regulatory Environment
  6. Typical Project Risks & Default Assignment of Liability
  7. Typical Project Construction or Implementation Contract Conditions
  8. Literal Meaning does not Always Apply
  9. Legal Rules for Interpretation of Contract Conditions
  10. Contract Administration Requirements for each Key Contract Conditions

    (1) Actions Expected from the Parties

    (2) Communications and Notices to be Sent

    (3) Records to be Maintained

    (4) Mitigation to be Done

    (5) Resolving Disagreements & Disputes

    (6) Preparing Change Orders, Claims

    (7) Analyzing Claims Submitted

    (8) Negotiating Win-Win Settlement of Claims
  11. Identifying Concurrent Delaying Events that shift Liability
  12. Identifying non allocable costs in Variations and claims
  13. Identifying Double charging hidden in variation or claim calculations
  14. Non Mitigated losses due to lack of due-diligence
  15. Inappropriate calculation methods employed to quantify the Variations and Claims
  16. Understanding Win-Win Methods for Settlement of Disputes and Claims
  17. Contract Administration actions and behaviors to Help Meet Project Objectives of Quality or Specifications, Time and Budget.
  18. Contract Administration actions and behaviors to meet the Project's Strategic Objectives including Reputation, Image, Standardization and so on.
  19. Program Recommendations
  20. Personalized Construction Project Contract Improvement Outline Action Plan

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