PA204-4D
4 Week Professional Certification Level Training

Certified Operational Project Performance Evaluation & Audit Professional

Building Professional Certification Skills & Competencies in

  1. Methodology for Operational & Customer Focused Performance Evaluation

  2. Methodology for Project Strategic Alignment Performance Evaluation

  3. Preparing & Implementing Project Balanced Scorecard

  4. Evaluating Project Technology Adoption & Leadership

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What is Covered in this Program?

  1. This Professional Certification Program builds Expert Level Skills & Competencies in Project Performance Evaluation and Operational Audit.
  2. The participant will learn how to Evaluate & Audit the Project Operational and Strategic Management Arrangements and Performance towards achievement of Operational Targets, Strategic Objectives, Organizational SOPs and Project-and-Programs-wide Leadership.
  3. This program will introduce New Data Analytics and Artificial Intelligence Methods for Real Time and Proactive Performance Evaluation & Reporting.
  4. This program will also discuss the methodology for setting-up a Project Balanced Scorecard to develop a 360-degree Performance Evaluation Scorecard and Identify Required Improvement Projects. This program will also help answer the following questions: How successful are we in meeting our Project Operational Targets? Are we working adequately towards our Project and Organizational Strategies? How is our Project Leadership working at various Levels? Are we a Learning Organization? Are we Improvement Oriented? Do we have the required Work Culture to meet our Project Business Objectives? Are we Customer-Focused? How well are our Project Partnerships working? Are we Optimizing the possible benefits from our Project Vendors? Are our PM Methods Sustainable? Are we utilizing Resources Effectively? Are we Adequately and Effectively deploying Technology? Are our IT Systems Secure? How well are we protected from Physical Security Threats? Are we prepared for Project Continuity in the face of any Possible and Emerging Disaster? And so on.
  5. The program will build the Process-by-Process Knowhow for Identifying, Planning, Measuring & Reporting based on: Applicable & Subscribed Standards, Contract Commitments, Stakeholder Needs & Expectations, Operational Targets, Strategic Plans, Innovation Opportunities and Leadership.
  6. This program will also cover Project Functional Audits and Special Audits. Participant will learn about the Good and Best Practices for the Operational Audit Processes. Program will also cover some Best Practices in Project Performance and Operational Audit as Obtained from Benchmarking with Leading Global Projects. Participant will gain a Multi Discipline, Multi Stakeholder Viewpoint based Operational Audit and Performance Evaluation understanding enabling him to Identify and Propose Improvement Recommendations that have a very high probability of acceptance by the Auditee and Management. Participants will also gain understanding of Project Data Analytic and Artificial Intelligence Systems that can provide the Decision Makers adequate timely and proactive Performance, Intervention, and Improvement Insights.

Who should Attend?

  1. This program is intended for Project Performance Evaluation and Operational Audit Professionals, Managers and Auditors.
  2. This program will also be useful for Project Planners, Developers, Consultants, Professionals and Teams assigned responsibility for Identifying and Implementing Improvements on Existing Projects to incorporate New Technologies, Motivation and Leadership Systems, Data Analytic and Artificial Intelligence.

PROGRAM CONTENT

Certified Operational Project Performance Evaluation & Audit Professional


  1. Understanding Project Performance Evaluation and Operational Audits: Scope and Objectives.
  2. Importance of Strategic Alignment, Innovation, and Customer Focus in Project Evaluation.
  3. Overview of Data Analytics and Artificial Intelligence in Performance Evaluation.
  4. Business Aspects of Project & their Implementations
  5. Strategic Aspects of Project Implementations
  6. Project Execution & Management Technologies and Trends
  7. Good and Best Practices for Implementing and Managing Projects
  8. Meaningful Project Performance Measures
  9. Strategy Processes
  10. Aligning Project Objectives with Organizational Vision, Mission, and Strategic Goals.
  11. Evaluating Strategic Fit and Innovation Opportunities within Projects.
  12. Developing Strategic KPIs for Monitoring Project Alignment.
  13. Planning Processes
  14. Designing a Methodology for Operational and Customer-focused Performance Evaluation.
  15. Developing and Implementing the Project Balanced Scorecard for 360-degree Evaluation.
  16. Planning for Data-driven and AI-assisted Performance Monitoring and Reporting.
  17. Operational Processes
  18. Evaluating Contract Compliance and Stakeholder Commitments.
  19. Assessing Resource Utilization Efficiency and Operational Sustainability.
  20. Monitoring Project Delivery Timelines, Costs, and Quality Standards.
  21. Performance Evaluation Processes
  22. Establishing and Measuring Key Performance Indicators (KPIs) for Operational and Strategic Objectives.
  23. Conducting Functional and Special Audits for Specific Project Aspects.
  24. Using Data Analytics to Identify Gaps in Performance and Recommend Interventions.
  25. Data Analytics Processes
  26. Utilizing Predictive Analytics for Proactive Performance Monitoring.
  27. Applying AI for Real-time Insights into Project Progress and Challenges.
  28. Visualizing Data Through Dashboards for Effective Communication with Stakeholders.
  29. Risk Management Processes
  30. Identifying Emerging Risks Related to Operations, Strategy, and Security.
  31. Preparing Disaster Recovery and Business Continuity Plans for Projects.
  32. Evaluating Physical and IT Security Measures for Risk Mitigation.
  33. Quality Assurance Processes
  34. Conducting Quality Audits to Ensure Compliance with Standards and Benchmarks.
  35. Monitoring Vendor Performance and Optimizing Partnerships.
  36. Ensuring IT System Security and Safeguards Against Threats.
  37. Contingency Management Processes
  38. Developing Response Plans for Unexpected Project Disruptions.
  39. Ensuring Continuity of Operations in the Face of Disasters or Security Threats.
  40. Evaluating the Resilience of Project Teams and Processes.
  41. Improvement and Lessons Learned Processes
  42. Documenting Lessons Learned from Project Evaluations and Audits.
  43. Proposing Improvements with High Acceptance Probability by Auditees and Management.
  44. Implementing Continuous Improvement Processes Across Projects.
  45. Building Process Knowledge and Updating SOPs
  46. Standardizing Processes Based on Best Practices and Lessons Learned.
  47. Regularly Updating SOPs to Reflect Changes in Standards or Technologies.
  48. Training Teams on Revised and Updated Procedures.
  49. Reporting Processes
  50. Producing Transparent and Comprehensive Reports for Stakeholders.
  51. Highlighting Strategic and Operational Contributions of Project Evaluations.
  52. Using Reporting as a Tool for Driving Organizational Improvement.
  53. Artificial Intelligence Leveraging Processes
  54. Promoting a Culture of Learning, Innovation, and Customer Orientation.
  55. Operational Project Performance Evaluation & Audit Use Cases
  56. Understanding Performance KPIs for Project Key Processes (or Process of Concern)

    (1) Planning

    (2) Coordination with Stakeholders

    (3) Supply Contractual Commitments

    (4) Operational Management

    (5) System Monitoring

    (6) Maintenance

    (7) Sustainability & Environmental Protection

    (8) Safety

    (9) Security

    (10) Inventory

    (11) Supply Chain

    (12) Policy & Regulatory Compliance

    (13) Human Resource Management

    (14) Contracting & Outsourcing.
  57. Key Success Factors for each Important Project Process
  58. Understanding the Project Stakeholders
  59. Needs and Expectations of Project Customers and Stakeholders
  60. Ideas for Exceeding Project Customer Expectations
  61. Project Performance Measurement against Key Performance Indicators (KPIs) derived from

    (1) Organizational Policies or New Initiatives

    (2) Operational Targets

    (3) Customer Focus Objectives

    (4) Strategic Plans & Objectives

    (5) Standard Operating Procedures

    (6) Learning during Project Execution

    (7) Exploiting Emerging Improvement Opportunities

    (8) Performance Trends

    (9) Leadership Directions.
  62. Project Operational Audit and Performance Checklists arising from

    (1) Industry and Subscribed Standards

    (2) Organizational Policy

    (3) Strategic Objectives

    (4) Operational Strategies and Plans

    (5) Operational Targets

    (6) Standard Operating Procedures

    (7) Work Controls

    (8) Good and Best Practices

    (8) Benchmarking with Industry Leaders.
  63. Evaluating Maturity & Performance Effectiveness of Project Operational Audit & Performance Evaluation Processes

    (1) Risk Based Auditing

    (2) Setting Priorities

    (3) Audit Preparation

    (4) Pre-Audit Activities

    (5) Plans and Checklists

    (6) Audit Procedure

    (7) Audit Cooperation and Coordination

    (8) Resolving Audit Problems

    (9) Taking Auditee Inputs

    (10) Reconfirmation of Key Facts

    (11) Investigative Audit Activities

    (12) Following-up of Information Leads

    (13) Resolving Observed Problems with Auditees

    (14) Closing Audit Presentation

    (15) Draft Audit Report

    (16) Consultations and Further Investigations

    (17) Final Audit Report

    (18) Management Buy-in

    (19) Implementing Recommendations

    (20) Improvements Confirmation Audit.
  64. Advanced Professional Level Project Management Insights
  65. Developing an Effective Project Operational Audit and Performance Evaluation QA & QC Plan
  66. Deploying AI for Pattern Recognition and Anomaly Detection in Projects.
  67. Utilizing Machine Learning to Forecast Project Challenges and Outcomes.
  68. Implementing AI-driven Decision Support Systems for Real-time Performance Management.
  69. Human Resource Development Processes
  70. Training Teams on Leadership and Multi-stakeholder Collaboration in Projects.
  71. Building Cross-functional Expertise to Address Diverse Project Needs.
  72. Workshop 1
  73. Developing a Project Balanced Scorecard
  74. Reporting Balanced Score Card Performance
  75. Workshop 2
  76. Checklists for Project Operational Auditing & Performance Evaluation

    (1) Operational Objectives

    (2) Stakeholder Expectations

    (3) Possible Strategic Objectives

    (4) KPIs for Key Project Processes

    (5) Operational Audit Data Sources

    (6) Performance Evaluation Data Sources

    (7) New Performance Data Collection Devices & Methods
  77. Standard formats for Reporting Operational Project

    (1) Operational Audit Findings

    (2) Reporting Performance

    (3) Improvement Recommendations
  78. Minimum Agenda Checklists for

    (1) Pre Operational Audit & Performance Evaluation Stakeholder Meeting/s

    (2) Coordination & Progress Meetings

    (3) On Completion Stakeholder Meeting

    (4) Findings Presentation Meetings
  79. Visualization Methods and IT Tools for Reports and Presentations
  80. Workshop 3
  81. Building Operational Audit & Performance Evaluation Process Documentation
  82. Building SOPs for Project Operational Audit & Performance Evaluation Processes
  83. Building Best Benchmarked Project Practices Knowledge Base
  84. Building a Project Performance Evaluation & Operational Audit Knowledge System
  85. Keeping Updated the Project Operational Audit & Performance Evaluation Knowledge System
  86. Building a Learning & Training System for Project Audit & Performance Evaluation Professionals
  87. Workshop 4
  88. Building the Project Operational Audit & Performance Evaluation Team Members

    (1) Communication & Coordination System

    (2) Briefing and Coaching System

    (3) Skills & Competency Development System

    (4) Competency Evaluation System.
  89. Preparing a Project Operational Audit Team Strategic Plan
  90. Preparing a Project Performance Evaluation Team Strategic Plan
  91. Professional Qualification Written Tests
  92. Professional Qualification Interviews
  93. Program Recommendations
  94. Detailed Personalized Project Operational Audit & Performance Evaluation Improvement Action Plan

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